Services
Consulting
A unique opportunity to benefit from an outside vision
Our consulting services cover
- Definition of enterprise processes
- Installation and Implementation
- Testing
- Documentation
- Maintenance and future development
Our delivery projects include the installation of software, and the often demanding phases of implementation and process definition. With our consulting services you can be sure that the different actors in delivery processes know their business and they seek to act in your best interest in all the phases of the delivery. At the same time, you will have the unique opportunity to benefit from an outside vision in defining the processes of your enterprise.
Integration
Smarttime Link connects your data system
Smarttime Link is a powerful, feature-rich cloud integration solution. It contains all the tools and services needed in implementing integrations. As it is a cloud service, the customer will never need to invest in licenses, integration technology, know-how, or hardware. This enables offering cost-effective integration solutions to small and medium-sized companies.
Read our brochure and ask for a quotation!
Versatile, customised training services
The prerequisite for the effective use of software and its potential is the users’ know-how and the maintenance of their skill sets. We carry out customised training packages for our delivered solutions. We can provide our training as per enterprise, or in a customised format for small groups or individuals, especially when training for a special expertise.
Our training packages related to the Epicor products are carried out in cooperation with Epicor Software Finland Ltd.
Programming provides customised solutions
When the ready-made solutions are not enough, or there is a need for something special, we can offer the solution through programming. With our many-faceted technical and software-engineering know-how we can deliver the required software project for both major and minor needs. We use the latest technologies, tools and designs in order to keep projects in schedule and the high quality of the results.
Our programming services can be produced in the in the following languages and technologies
- Java
- C#
- PHP
- SQL
- XML
- Web Services
- Cloud based APIs and Services
Our products can be implemented in the following environments and on these platforms
- Windows
- Linux
- Internet/Extranet
- Intranet
- Mobile
- Apache
- Jboss / Tomcat
- Internet Information Services (IIS)
- .NET Framework
Maintenance and Support
Our maintenance services ensure the functionality and efficiency of the software after delivery. Often this service has been underrated since not all problems can be identified in advance.
What if an error occurs? What if the data connections are temporarily blocked? What if the data is inadequate?
In the worst case, customer trucks stand at your warehouse waiting for loading and your ERP does not work. It is already too late to start looking for a professional to help you. Our maintenance services will help you to ensure a proper operation level of your ERP and solutions even in unexpected situations. And you always know where to get help quickly and easily.
The purpose of maintenance is to keep the software in working order and report errors to production. Maintenance includes updating new versions and implementing changes required by the update. Maintenance includes operations that customers need to be satisfied with software.
Software and their environments also become obsolete before long. And the requirements may change. Moreover, even a high-quality software product can contain minor software errors. Hence users expect new versions to meet changing environment, requirements and to fix issues occurred in the version.
Our maintenance service according to the service level
- Control of the system environment
- Control of applications and interfaces
- Support services at the agreed time schedule
- Support request system and email support
- Customer-specific development and test environments
- Remote control and remote support